CuteBaker · Legal information

Refund Policy

Last updated: 17 October 2026

Before publishing: Replace the unfinished operator details below with your registered business or sole-trader legal name, postal/business contact address, and country of establishment. Confirm the support email is operational and have these policies checked against the consumer and privacy laws applying to your customers. This draft does not guarantee legal compliance.

Service operator: [LEGAL BUSINESS / SOLE TRADER NAME] (“CuteBaker”, “we”, “us”).
Business contact address: [BUSINESS POSTAL ADDRESS AND COUNTRY].
Email: support@cutebaker.com.

One-time purchase: The Studio is digital software access, not a recurring subscription. Request a refund or help by emailing support@cutebaker.com with your checkout email and Stripe receipt information.

1. Refund requests

We review refund requests in accordance with applicable consumer law, including rights relating to faulty or misdescribed digital products and any mandatory cancellation or withdrawal periods. Purchasing digital access does not automatically remove rights that cannot legally be waived.

2. Digital access and withdrawal rights

In some jurisdictions, immediate delivery of digital content or services affects the right to change your mind, but only if legally required notices, consent and acknowledgements are properly obtained. We will not presume such rights have been waived merely because you clicked a purchase button.

3. Processing and access revocation

Approved refunds are processed through the original Stripe payment method. Bank processing times vary. When a payment is refunded, CuteBaker Studio access associated with that purchase is revoked, including existing sessions, subject to applicable law and any remaining valid purchases.

4. How to contact us

Email support@cutebaker.com with the email used at checkout, purchase date, and a short description of the issue. Please do not send complete card numbers or sensitive banking information.